Terms and Conditions

The contract for a short term holiday rental shall be made between the Client and the Owner of Withy Mills Farm  holiday cottages,  The contract will be entered into when The Owner issues the confirmation and will be subject to all the following booking instructions.

The Client has access to the cottage any time after 4pm on the day of arrival.  The Owner asks that all cottages be vacated by 10am on the day of departure.  This is essential to allow adequate time to clean and make good before the next arrivals.  It may be possible to leave baggage with the Owner during the day of arrival or departure, please ask when booking.

Whilst the Owner accepts there may be the odd accidental breakage, the Owner expects the Client to leave the property in a reasonable condition and a charge will be made if unwarranted damage has been caused by guests.  The Owner would also appreciate being told of any damage to the property as soon as it occurs so that she can effect repairs before the arrival of the next guests.

The property should be left in a similar state to that in which it is found.  The Owner would be most appreciative if bed linen could be stripped from the beds and left with used towels in the bathroom.

Prices are based on four people sharing Whippletree Cottage or two people sharing either The Engine House, Wharfingers Cottage or Barleycorn.  Extra guests may be allowed in the properties at the discretion of the Owner at an extra charge.

One third of the cost of the holiday is payable on booking, the remainder becomes due 6 weeks prior to arrival or on booking if made less than six weeks before arrival.  Once the Owner has received the deposit and booking confirmation the Client is committed to making full payment for the holiday and the Owner suggests the Client consider holiday insurance in case circumstances prevent them from thaking their holiday.

If the Client cancels the holiday for any reason, the full payment will still be due.  If the Owner is able to re-book the dates that have been cancelled then the CLient will receive a refund of the charges, less an administration fee of £25.  If the Owner only succeeds in re-booking the property for part of the period or at a reduced rate, she will refund an anount equal to the money paid less the rental for the period which is not re-booked and/or difference and an administrative charge of £25.

If the Owner is unable to re-let the property at all, then all the monies paid by the Client shall be forfeit.  It is strongly recommended that Clients take out holiday insurance.

If the property becomes unavailable on the date stated, for example due to damage or other problems with the property, the Client shall be refunded in full.  Whilst every effort is made to ensure that all aspects of the property remain as adertised, the Owner takes no liability for items not under her control, eg power cuts, drought, lack of broadband, or for loss or injury to persons or property whilst on the premises.

Please note the Client is responsible for their own safety and the safety and security of other members of their party and their belongings and vehicles.  The Client is asked to ensure all members of their party are aware of the health and safety information given regarding their stay.  The Owner shall not be liable to the Client or any member of the Client’s party for any personal injury or loss or damage.  However caused or sustained notwithstanding that such personal injury or loss or damage may be aused by the negligence, or omission of the owners.

No smoking is allowed inside the cottages, nor can we allow the use of candles due to insurance restrictions.  This includes tea lights.

The Owner shall grant the occupier, whose booking has been confirmed, the right to occupy the property at Withy Mills Farm for holidays only, for the period specified and that no right to remain in the accommodation exists for the Client or anyone in their party.

Electric vehicles may only be charged with the Owner’s explicit permission.


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